1. These Terms & Conditions apply to your use of the website of Beresford Hall Pty Limited (“Beresford Hall”) at www.beresfordhall.com.au.
  2. Each time you use or cause access to this website, you agree to be bound by these Terms & Conditions, and as amended from time to time with or without notice to you.
  3. If you are using a particular service on or through this website, you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference into these Terms & Conditions.
  4. Materials presented in connection with the website are for information purposes only. The information is provided solely on the basis that readers will be responsible for making their own assessments of the matters discussed and are advised to verify all relevant representations, statements and information contained in or in connection with this site.
  5. Information on this website should not be regarded as a substitute for professional legal, financial, real estate or other expert advice.
  6. Although every care is taken to provide links to suitable material from this site, the nature of the web prevents us from guaranteeing the suitability, completeness or accuracy of any of the material that this site may be linked to. Consequently, we accept no responsibility for unsuitable, incomplete or inaccurate material that may be encountered. 
  7. All material on this website including the design, layout, text, information, graphics, logos, products and services is owned by Beresford Hall or its licensors, unless otherwise specified.
  8. Beresford Hall’s material may not be reproduced, transmitted, adapted, distributed, sold, modified, published or stored for any purpose other than with the written consent of Beresford Hall or as permitted under the Copyright Act 1968 (Cth). All Beresford Hall’s rights are reserved.
  1. This is the privacy policy of Provectus Care Pty Limited, Beresford Hall Pty Limited and Victoria By The Park Pty Limited (“we”, “us” and “our”) and details how we collect, hold, use and disclose (“manage”) “personal information”, “health information” and “sensitive information” (as those terms are defined in the Privacy Act 1988 (Cth)) (“personal information”).
  2. We manage personal information in accordance with the Aged Care Act 1997 (Cth) (the Act), Privacy Act 1988 (Cth) and Australian Privacy Principles for the purpose of providing residential care and related services pursuant to the Act (“our services”).
  3. We collect personal information as required and authorised by, and for discharging our obligations pursuant to, the Act.
  4. If we are not able to collect your personal information, we will not be able to provide our services to you.
  5. The kinds of personal information that we collect and hold includes your name, address, health information, sensitive information, banking details, and the contact details of your “health service” providers (as that term is defined in the Privacy Act 1988 (Cth)), relatives, guardians and attorneys.  
  6. We collect your personal information from you, health service providers, relatives, guardians, attorneys, and other entities, bodies and persons in the course of providing our services to you.
  7. We take such steps as are reasonable in the circumstances to protect personal information that we hold from misuse, interference, loss, unauthorised access, modification and disclosure.  To the extent permitted by law, we accept no responsibility for loss or damage caused by any unauthorised access to your personal information.
  8. In the course of providing our services to you, we may disclose your personal information to the Commonwealth Government and other Commonwealth and state government bodies, to entities, bodies or persons that provide a health service, to your relatives, guardians and attorneys, unless you request us not to disclose personal information to a particular person, and to meet our legal obligations.
  9. We are not likely to disclose personal information to overseas recipients.
  10. If you want to know what personal information we hold about you, have any personal information corrected, or want to make a complaint, please contact us in writing and we will respond to your query within 14 days or another period reasonable in the circumstances:

    Executive Manager
    Provectus Care Pty Limited
    Suite 10.05, 6A Glen Street
    Milsons Point NSW 2061

  11. If we cannot satisfactorily resolve your concerns, you may contact the Office of the Australian Information Commissioner:

    Office of the Australian Information Commissioner
    GPO Box 5218
    Sydney NSW 1042
    1300 363 992